Adult Programs FAQ


When will we get detailed schedule for reBOOT and final itinerary for reTREAT?

reBOOT: reBOOTers can see the reBOOT Walk Schedule (with general area of walks) and reBOOT Partner Add-ons, right now on the reBOOT event page. You will get your first official reBOOT email 48 hours before the reBOOT kicks off. This email will have the reBOOT schedule with exact information on locations, and extra info you need to know. reBOOTers can also expect a daily email (starting 2 days before reBOOT) with updates and inspiration from the trail.

reTREATers will receive a detailed itinerary, packing list and Lexington info 2 weeks prior to the scheduled reTREAT.

Feel free to reach out to us if you have burning questions that are not answered here.


Will I be able to keep up with the hiking pace and fitness level?

The reBOOTs and RECESS are right for your fitness level if:

  • You can maintain a walking pace of 3 to 5 mph

  • You are ok with trails that can be rooty, rocky and rugged with the occasional climbs and descents.

  • You are free of any injury or illness that could impair your ability to walk safely and comfortably on trails and city sidewalks.

  • You are willing and game to get your heart pumping and your muscles working.

  • The pace for our walks is steady and supportive but we do adhere to a tight schedule so people can partake in walks and then get on with their ‘to do’s’.

The reTREATs are right for your fitness level if:

  • You are familiar and comfortable hiking mountain trails with occasional stream crossings, steep climbs/descents, loose, crumbly, slick footing, rock scrambling and other unforeseen obstacles.

  • You are free of any injury or illness that could impair your ability to walk safely and comfortably on trails and city sidewalks.

  • You are fine carrying a day pack with your own water, clothing layers and creature comforts.

  • Your mountain pace is between 2- 4 mph. We normally have two guides so one can lead a faster pace and the other a slower pace.

If you have concerns about your safety and abilities, we ask that you reach out to us to discuss suitability.


Do you reschedule if the weather is bad?

What are the refund policies?

Our primary concerns are you, your safety, and that you have a positive experience! We proceed on our hikes in light rain but if the weather is dangerous or awful, we pivot. For  reBOOTs and RECESS, we will try to re-schedule any missed hikes. For the reTREATs, we provide all sorts of information on cool, cultural things to do in lieu of hiking or while we wait out the storm. 

RECESS refund policy: We will proceed in a drizzle but either re-schedule or cancel and refund (less $10 admin/credit card fee) RECESSers if the weather is awful and we are unable to reschedule

reBOOT: If you have registered for the reBOOT and have to cancel prior to the issuance of the detailed reBOOT information (typically one week prior to start of reBOOT), we will refund your payment less $10 admin/credit card fee. We will issue a partial refund if you cancel between issuance of detailed reBOOt info and start of reBOOT. No refunds issued once reBOOT has begun.

reTREAT:

  • Full payment is expected at time of registration.

  • If you have to cancel your spot 30 days prior to your scheduled Elements reTREAT, we will offer a refund less a $50 admin & cancellation fee.

  • If you have to cancel within 30 days of your scheduled reTREAT, we are unable to offer a refund unless we can pull a participant from an existing waitlist.

 

  • Elements RESCHEDULE & CANCELLATION POLICY:

    • If we reschedule a reTREAT (due to weather or personnel issues) and the new dates work for your schedule, we will forward your registration fee to the newly scheduled date in lieu of a refund.

    • Elements will fully refund registered participants if we have to cancel a reTREAT.

 

  • Hotel REFUND POLICY:

    • Please be sure to familiarize yourself with the refund policy of the reTREAT partner hotel. The George Hotel in Lexington has a 72 hour cancellation policy.

How many people come on the walks?

reBOOT walks typically have from 3 to 10 people per walk.

The number of RECESS participants varies depending on the adventure.

Our minimum number for reTREATs is 6 and our cap is 12



What should I wear & carry?

Our Elements mantra is always dress and prepare for the weather. With that in mind we ask everyone carry their own water, creature comforts (sunblock, sunglasses, hat) and rain/wind jacket.

For our RECESS and reBOOTs we recommend exercise clothes and running shoes or trail shoes.

For our reTREATS, we will send a detailed packing list but in a nutshell, we ask everyone to carry a day pack and be prepared with layers:

  • SYNTHETIC BASE LAYER: Something close to the skin that wicks away moisture.

  • INSULATING LAYER: Something fluffy and downy.

  • PROTECTIVE LAYER: Something to keep the wind, water, and snow out.

  • HEAD, HANDS AND FEET: Hat, gloves or mittens, warm socks, and good boots.


What's the phone policy?

Use of phones are discouraged during The Elements D.C. adventures. Our goal is to unplug, be present in the moment, and engage in our surroundings. If you need to have a phone with you (as most adults do), we ask that you put the ringer to silent or vibrate; and refrain from making calls or texts until the end of the outing. All instructors have cell phones and walkie talkies for emergency purposes.


Have a different question? Ask away!